Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jesus Lopez

Jesus Lopez

June 28, 2024

5  out of  5 rating by Jesus Lopez
"I just comeback to state farm thanks to eli hernandez excellent customer service y atención profesional muchas gracias por toda la ayuda eli........."
Profile photo of Christi Canady

Christi Canady

June 27, 2024

5  out of  5 rating by Christi Canady
"Jon Essary's agency is the G.O.A.T. of Insurance! He has a great team, including my representative Eli Hernandez. Eli demonstrates professionalism and out of this world customer service....which is rare these days! He knows how to get things done, and make his clients feel as if they are the most important person. I am very comfortable and confident with Eli and the Jon Essary agency. My entire immediate family has home, auto and life insurance with the Essary group, and we plan on being State Farm customers for life!"
Profile photo of Daniela Hernandez

Daniela Hernandez

June 21, 2024

5  out of  5 rating by Daniela Hernandez
"Recently swapped over from another insurance and was a little hesitant, but Eli provided exceptional service. He gave valuable information that made securing car insurance from State Farm a smooth and informed process. Highly recommend he is very knowledgeable!"
Profile photo of Catherine Hughes

Catherine Hughes

June 19, 2024

5  out of  5 rating by Catherine Hughes
"Misty did an excellent job at find me a better rate on my home owners insurance. I highly recommend you give her a call."
Profile photo of Billy Wood

Billy Wood

May 25, 2024

1  out of  5 rating by Billy Wood
"State Farm is a good insurance company as long as you are paying them your money and not asking them for anything or using their services. We have all of our company and personal insurance through State Farm. Recently we purchased another work van for our company and tried to add it to our policy. State Farm said our new work van is not eligible for insurance because my wife asked for help with a tow fee for one of our other work vans when it broke down and needed to be towed. I actually didn’t care one way or the other about the tow fee. That was something my wife did to save a little money. But now State Farm is punishing us by not insuring our new work van under the company policy. I will be seeking new insurance for all of our needs. After giving them hard earned money, that is how State Farm treats their customers. Jon Essary was our agent in this matter who denied our new van."
Profile photo of Abel Joseph

Abel Joseph

May 10, 2024

5  out of  5 rating by Abel Joseph
"Misty Gattin demonstrates exceptional dedication and professionalism in her role at State Farm. Her consistently courteous demeanor and attentive approach to addressing client needs and concerns are commendable. I extend my sincere appreciation to Misty for her invaluable assistance. State Farm is privileged to have such a capable and compassionate team member contributing to its success!"
Profile photo of Lisa Urrutia

Lisa Urrutia

May 7, 2024

5  out of  5 rating by Lisa Urrutia
"The agent that helped me was Eli Hernandez, Eli was very helpful with what I needed. Eli even remembered my sister. Way to go Eli you are the best. Thank you for all your help."
Profile photo of Aurelio Jimenez

Aurelio Jimenez

March 29, 2024

5  out of  5 rating by Aurelio Jimenez
"Crystal is a very efficient worker. Keep up your good job Crystal."
Profile photo of Luz Luz

Luz Luz

March 26, 2024

5  out of  5 rating by Luz Luz
"Justo acabo de empezar mi póliza de aseguranza de casa, pero ahora algo que podría recomendar ampliamente es el excelente servicio y buen trato. El agente Eli fue muy amable y siempre disponible para cualquier duda, lo recomiendo."
Profile photo of Jesus Maravillo

Jesus Maravillo

February 29, 2024

5  out of  5 rating by Jesus Maravillo
"I was shopping for insurances for two of my vehicles. I was previously with Allstate for two years. However after speaking with Laisa she helped me find the best coverage for the best price and answered all my questions. I highly recommend her."
Profile photo of Karen Pham

Karen Pham

February 28, 2024

5  out of  5 rating by Karen Pham
"Laisa is a great agent! She is very knowledgeable and helps me save money on my automobiles and homeowner policies. Excellent customer service! Highly recommended Laisa if you looking for an agent."
Profile photo of esther quilo

esther quilo

February 28, 2024

5  out of  5 rating by esther quilo
"Laisa recently helped my husband and I find the best insurance plan. She was easy to talk to and get ahold of! I recommend working with her to find a plan that works for you! I plan to renew as soon as I can because this has been the easiest team & provider to work with!"
Profile photo of Rodriguez Rodriguez

Rodriguez Rodriguez

February 28, 2024

5  out of  5 rating by Rodriguez Rodriguez
"I have been a State Farm client for over 7 years! I would recommend them to anyone! Jon and his staff are so helpful. They are always attentive to all my needs. I trust in this team and all they do for me! The customer service is outstanding. They are a busy office and I do appreciate how they handle my needs. Crystal always picks up the phone with such a great attitude. I do appreciate how helpful she has been to myself and my mother. She’s so pleasant. Alma and Eli are so great to me and helping me understand my life policies. I can’t forget Zoe! She’s so sweet. If I could give them 100 stars I would! Great office, great team and great agent! Keep up the strong 💪 work! #teamjoneassary"
Profile photo of Huy Vu

Huy Vu

February 28, 2024

5  out of  5 rating by Huy Vu
"Ask for Laisa. She is very knowledgeable and professional. My insurance rate is a lot lower than other places without losing the coverage I need."
Profile photo of Coach Maddox

Coach Maddox

February 22, 2024

1  out of  5 rating by Coach Maddox
"I will speak factually. I would call their main office in need of support. They rarely returned my call. This happened on an ongoing basis. Finally, I left a voice mail for the owner of the agency. He never returned my call. When I purchased a new vehicle, I kept my coverage for my old vehicle instated until I sold it. When I sold the old vehicle, I called to request having that coverage on the old vehicle cancelled. I was very specific. They cancelled the coverage for both vehicles. I drove a brand new vehicle in Dallas inner-city traffic for 2 months without coverage until I figured it out. I don't recommend this provider, if you value good customer service. I've been a customer service provider my whole life. I know good service and I know bad service, when I experience it."
Profile photo of Dominick Pham

Dominick Pham

February 21, 2024

5  out of  5 rating by Dominick Pham
"I’ve been with progressive for over 5 years and finally transferred my policy over to State Farm. Laisa was very friendly and professional, she helped me walk through each policy and inform me how to choose the right one that gives me the most coverage for just a few dollars difference from what I was used to paying. This agency is always open to answer any questions you may have and will NOT make you feel like you are bothersome. I highly recommend them!"
Profile photo of Alma Willis

Alma Willis

October 16, 2023

5  out of  5 rating by Alma Willis
"THUS IS YOUR BEST STATEFARM AGENT"
Profile photo of Angela Malone

Angela Malone

June 30, 2023

1  out of  5 rating by Angela Malone
"8 months later and my car ins policy is still completely wrong. Multiple calls and email, most without responses. Do not recommend at all."
Profile photo of Daniel Esquivel Jr

Daniel Esquivel Jr

March 9, 2023

5  out of  5 rating by Daniel Esquivel Jr
"Mrs. Alma Willis was great in getting me a quote on my life policy. Best person to contact and inform me what I need to do for myself"
Profile photo of Robert Jackson

Robert Jackson

March 8, 2023

5  out of  5 rating by Robert Jackson
"Alma Willis talk to me about life and insurance and why you need it She took the time to explain and insure I understood what I was getting awesome service and attitude."
Profile photo of Alma Olague Willis

Alma Olague Willis

March 1, 2023

5  out of  5 rating by Alma Olague Willis
"The Best Insurance Company. Best Service. Best People"
Profile photo of Jonathan Cruz

Jonathan Cruz

October 25, 2022

5  out of  5 rating by Jonathan Cruz
"Just wanted to say that Mr.Tray Halls was a very big help with insuring my new vehicle. He got me a great rate and was very impressed with his costumer service. Will recommend to everyone I know"
Profile photo of Michael Lopez

Michael Lopez

October 21, 2022

5  out of  5 rating by Michael Lopez
"Trey hall was my Insurance agent. He was quick with calling back and help me with a much cheaper premium! Very professional. Thank you for your help."
Profile photo of Lyssa Chairez

Lyssa Chairez

October 21, 2022

5  out of  5 rating by Lyssa Chairez
"Trey Hall was very professional and helpful."
Profile photo of Markeise Dudley

Markeise Dudley

October 1, 2022

5  out of  5 rating by Markeise Dudley
"Jennifer Marcia was AWESOME! I was in a tuff spot with no insurance thanks to Allstate, and she was able to get me covered fully at nearly half the price!"