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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jazmin Loera

March 24, 2026

5  out of  5
rating by Jazmin Loera
"I’ve worked with Misty for a very long time, and I truly couldn’t ask for a better go-to person. She has taken the time to organize all of my accounts and get everything in order, which I’m so grateful for. What I appreciate most is how consistent she is always staying on top of things and reaching out whenever there’s an update or something I need to be aware of. Thank you, Misty, for everything you do!"
We responded:
"Jazmin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jon Essary’s Team—we are always here to help!"
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Rodriguez Rodriguez

March 24, 2026

5  out of  5
rating by Rodriguez Rodriguez
"I have been a State Farm client for over 7 years! I would recommend them to anyone! Jon and his staff are so helpful. They are always attentive to all my needs. I trust in this team and all they do for me! The customer service is outstanding. They are a busy office and I do appreciate how they handle my needs. Crystal always picks up the phone with such a great attitude. I do appreciate how helpful she has been to myself and my mother. She’s so pleasant. Alma and Eli are so great to me and helping me understand my life policies. I can’t forget Zoe! She’s so sweet. If I could give them 100 stars I would! Great office, great team and great agent! Keep up the strong 💪 work! #teamjoneassary"
We responded:
"Thank you so much for the review! I appreciate your loyalty to State Farm and my office. Thank you for trusting us with your auto and home insurance."
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Maegan Olguin

March 24, 2026

5  out of  5
rating by Maegan Olguin
"Jennifer Loughlin recently helped me with my new home insurance and was great to work with. Not only was she friendly , but she was so knowledgeable. Thanks Jennifer! 10/10"
We responded:
"Thank you so much for the 5-stars, Maegan! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Chase Snyder

March 23, 2026

5  out of  5
rating by Chase Snyder
"Jennifer is the most incredible agent! She is incredibly responsive, kind, honest, and dedicated to her customers! Could not recommend a better agent in Texas!"
We responded:
"Chase, thank you for your wonderful review of State Farm Agent Jon Essary’s Team!"
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Mike Williams

March 23, 2026

5  out of  5
rating by Mike Williams
"Eli was amazing & set us up with the best policies & at the best price. Can’t thank him enough!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Eli Zaid

March 6, 2026

5  out of  5
rating by Eli Zaid
"Recently, I contacted the office with questions about an increase in my policy, and I'm grateful Eli was the agent who followed up. He responded quickly by email and scheduled a call to go over everything with me. During the call, he ran the numbers for every coverage change I asked about and took the time to explain the options clearly. Thanks to Eli’s guidance, I was able to remove a few items from my policy without losing essential coverage."
We responded:
"Wow, thank you for the 5-star review, Eli! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Cristina Jaramillo

March 6, 2026

5  out of  5
rating by Cristina Jaramillo
"Eli from State Farm was extremely helpful in getting us set up with new home and car insurance. He took the time to explain our options, made the process simple, and made sure we found coverage that worked best for our family. We really appreciated his professionalism and great customer service!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jon Essary’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Midlothian ."
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Rodrigo Sandoval

March 6, 2026

5  out of  5
rating by Rodrigo Sandoval
"Have been a member of State Farm’s auto insurance for numerous years and decide to give their home insurance a shot especially with being a first time home buyer and was given excellent service by Eli and helped with the best coverage that suited my needs"
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eric jaramillo

March 5, 2026

5  out of  5
rating by eric jaramillo
"Eli had Amazing customer service and very knowledgeable! Not only the best prices but the best coverage for my family!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jon Essary’s Team. "
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kelly lowry

December 3, 2025

5  out of  5
rating by kelly lowry
"Misty was fantastic! She answered all of my questions and helped me get all the insurance coverages I needed. Thank you, Misty!"
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Shantelle Allen

December 3, 2025

5  out of  5
rating by Shantelle Allen
"Misty Gattin, with the Jon Essary Agency was so patient and knowledgeable. My husband and I are moving from Virginia to Texas in only 5 days. We didn’t know the insurance requirements or anything. Misty patiently explained the products they offer and services to me. She helped me make solid decisions to set us up. She did not rush a decision nor did she push to sell unnecessary extras. It was a great experience - even when she told me the bill in the end 🤭. Misty is a great asset to this agency and I look forward to many more years with the Jon Essary Agency. Thank you so much for everything Misty."
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Michael Woods

October 9, 2025

5  out of  5
rating by Michael Woods
"Jennifer at this office has always been very nice and very supportive to my needs."
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Bria Cooper

October 8, 2025

5  out of  5
rating by Bria Cooper
"Jennifer was so so sweet ! She was such a great help!"
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Tommaso M Framba

September 9, 2025

5  out of  5
rating by Tommaso M Framba
"Jennifer is great. She's always super fast and shows all possible options."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dustin Vassar

September 2, 2025

5  out of  5
rating by Dustin Vassar
"Great service, and saved me money!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael De Los Santos

August 26, 2025

5  out of  5
rating by Michael De Los Santos
"Jennifer is always so helpful and responsive..."
We responded:
"We're always thankful to know that we can help get you the best auto and home insurance! Clay loves going through the process and allowing for us to determine the best solution possible!"
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Susan

August 9, 2025

5  out of  5
rating by Susan
"Jon Essary State Farm is a wonderful place to take care of your insurance needs. Jennifer is especially very helpful."
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Meredith Miles

August 9, 2025

5  out of  5
rating by Meredith Miles
"Kelly made creating a new auto insurance policy super easy. She came up with various quotes to present different options for me. Kelly had wonderful customer service and set aside time to walk me through the components of each policy. I would wholeheartedly recommend working with Kelly and State Farm!"
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Chito Ubajaka-Olumide

August 5, 2025

5  out of  5
rating by Chito Ubajaka-Olumide
"Eli was of immense help to me. Very professional and polite. Would recommend him anytime."
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Zachary John Holdsworth

July 30, 2025

5  out of  5
rating by Zachary John Holdsworth
"Great service. Eli was very helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jaymi Garcia

July 22, 2025

5  out of  5
rating by Jaymi Garcia
"I reached out to Jon Essary's office as I use them for my personal auto and thought they could help with a business quote for a small business start up. I connected with Eli and he came through and provided us with a huge cost savings from our previous carrier and were so easy and helpful to work with. The entire process was easy talking with Eli and he was so responsive to all of our questions getting started. I would highly recommend working with this office!! Thank you, again Eli for helping make this as stress free as possible and helping us save a couple thousand!!! *Cha-ching*"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bryan Hesters

July 19, 2025

5  out of  5
rating by Bryan Hesters
"Eli was fantastically helpful. He received my call on the eve of the Fourth of July holiday and immediately jumped in to help us out including working on the actual holiday. I’m so appreciative that I got to meet him."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Galand Brunson

July 15, 2025

5  out of  5
rating by Galand Brunson
"I worked with Kelly Cantrell. Kelly was fantastic to work with. Very pleasant to talk to and explained in detail the benefits of State Farm insurance and working with Jon Essary Agency. I highly recommend Jon Essary Agency and Kelly Cantrell for anyone looking for home, auto and umbrella coverage."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Lesley Garcia

Lesley Garcia

July 15, 2025

5  out of  5
rating by Lesley Garcia
"I just wanted to share that Elizabeth has been a great help with me and my mom. My mom only speak Spanish therefore Elizabeth has never hesitated to help out and explain stuff to my mom. After us being with Allsate for years we were really nervous about moving companies but Elizabeth did an amazing job and it was a very smooth process. Even after us getting the policy she gave us a better deal than Allsate and made sure me and my mom were taken care of. She is very sweet and has great customer service. She is super quick with her emails i never have to wait a long period of time for her response. Thanks to her we are very glad we chose State Farm. I’ve also encounter with jennifer she is great has a very welcoming voice and always willing to help"
We responded:
"Lesley, Thank you for the review. Very happy that Elizabeth was able to communicate well with you about your auto insurance with us. We are here to help, always! So feel free to contact us whenever you are in need. Jon"
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Ammar Gemero

July 10, 2025

5  out of  5
rating by Ammar Gemero
"24/7 Support available ✅"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."